Mobile / Live
When you open an account with 788games, these terms set out what we commit to and what we ask of you — covering account use, wallet transactions via JazzCash, Easypaisa or Raast, and access to our lobby. Access is available where local law in Pakistan permits it.
These terms apply from the moment you create an account. They govern your use of the platform — the lobby, your account wallet, deposits and withdrawals processed through local payment rails, and any activity you carry out while logged in. We update these terms when our service changes. The version shown on this page is the one currently in effect. You are responsible for reading it before you use the account. If you continue using the platform after a revision is published, that counts as acceptance of the updated version. We aim to flag material changes clearly, but the obligation to check rests with you. Availability of the platform and these terms depends on local law and applies only in eligible regions of Pakistan. Where a conflict arises between a local legal requirement and something stated here, the local requirement takes priority. Any questions about a specific clause can be sent to our support team — the contact paths are in the support section below. Transaction records tied to JazzCash, Easypaisa or Raast deposits are logged in your account history and are part of the policy record.
These terms do not cover everything on the internet — they cover what happens inside your 788games account. Knowing the boundary helps you understand where our obligations start and where a third-party service takes over.
Covered fully. Creating your account, logging in, changing your password and managing your profile all fall under these terms. Any dispute about account access should be raised directly with our support team using the contact routes below.
Covered. Deposits and withdrawals processed through JazzCash, Easypaisa or Raast are governed by these terms alongside the rules of the payment provider you use. Records appear in your account transaction history after each transfer.
Covered. Game content in the lobby — including titles from Pragmatic Play, Habanero, Spadegaming, JDB, Joker and Bigtime Gaming — is delivered subject to these terms. RTP figures are shown only where the provider exposes them in the game interface.
Not covered by these terms. JazzCash, Easypaisa and Raast each operate under their own terms of service. We carry no obligation for disruptions, delays or changes on those payment networks. Check those services directly for their own policies.
This policy is not one-sided. You have concrete actions you can take at any point — reviewing your transaction history, correcting account details, raising a question about a clause or requesting support on a specific issue. Your account dashboard shows a full transaction log after every deposit or withdrawal, whether that transfer came through Easypaisa, Raast or JazzCash. If a record looks wrong, you can flag it directly through the support channel without waiting for a scheduled review cycle. Account profile details — including your contact number and registered name — can be updated by following the fields shown in your account settings. Where identity verification is required, the steps and documents needed are listed in the verification section of your account. We respond to policy questions the same way we respond to account questions: through the same support paths, no separate process needed.
Your full deposit and withdrawal history is in your account dashboard. Each entry shows the payment method used — JazzCash, Easypaisa or Raast — and the amount. Check this log first before raising a dispute.
Go to account settings to update your registered contact number or profile information. Follow the fields and verification instructions shown there. Do not share account credentials while making changes.
Any clause in these terms can be questioned by contacting support. You do not need a separate legal process. Use the email or live chat route listed in the support section and reference the specific clause you are asking about.
If you need help with access, a wallet issue or a transaction record, contact support directly. Provide your account details and the transaction ID shown in your history so we can locate the record quickly.
Policy questions, account access issues and transaction disputes all go through the same support paths. There is no separate legal department queue — raise your question through live chat or email and reference the relevant section of these terms so we can respond with the right context.
Open the chat icon from any page while logged in. Describe your question and include your account ID. This is the fastest route for account access and wallet transaction queries.
Send policy questions or written dispute records to our support email address shown in your account contact section. Include the transaction ID from your account history where relevant.
The help section inside your account dashboard covers the most common policy questions — account limits shown there, verification steps and wallet linking instructions for Easypaisa, Raast and JazzCash.
We handle account data, cookies and security practices in line with the obligations set out in these terms. This section names the specific areas and how you can act on each one.
Account registration data and transaction records — including payment references from Easypaisa, Raast and JazzCash transfers — are stored for account management and dispute resolution. We do not share personal account data with third parties outside what is required to process your transaction.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can clear these through your browser settings at any time. Clearing cookies will log you out of your current session.
Your account is protected by the login credentials you set. We recommend a strong, unique password that you do not reuse elsewhere. If you suspect unauthorised access, contact support immediately and change your password from account settings.
If you want to request a change to the data we hold on your account, or ask about the retention period for your transaction records, email support with your account ID. We will respond with what is held and what can be amended under the current policy.
These are the questions we get asked most often about account policy, user rights and how these terms apply in practice in Pakistan.
Yes, if access is permitted in your eligible region under local law. These terms govern your account regardless of which device you use. Availability depends on local law and applies only where eligible in Pakistan.
The version on this page is the one currently in effect. We do not archive old versions publicly, but if you have a specific question about when a clause changed, contact support with the relevant detail and we will look into it.
Transaction records and account registration data are retained for a period required under our data handling obligations. After that retention period, data is removed. Contact support by email to ask about the specific retention period that applies to your account.
Yes. Deposits and withdrawals through Easypaisa, Raast or JazzCash are covered by these terms as wallet transactions. Each payment provider also has its own terms — a delay or issue on the payment network side falls under their policy, not ours.
Yes. Check your account transaction history first to confirm the entry and the payment reference. Then contact support through live chat or email with your account ID and the transaction ID. We will review the record and respond with our findings.
Go to account settings and follow the fields shown there to update your contact number or profile information. Where verification is required, the steps are listed in the verification section of your account. For changes you cannot make yourself, contact support directly.