Mobile / Live
This page explains how 788games collects, uses, and protects the information tied to your account — from the moment you register to every transaction you make via Easypaisa, Raast, or JazzCash. We keep this straightforward so you know exactly what we hold and why.
When you open an account with 788games, we collect the details you provide during registration — your name, contact information, and account credentials. When you make a deposit or withdrawal through Easypaisa, Raast, or JazzCash, we record the transaction reference, amount, and payment method to maintain an accurate wallet history for your account. We do not store full payment credentials on our servers; those are handled by the respective payment networks. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual access patterns. This information is used solely to operate your account, process payments, deliver account support, and meet our obligations under applicable law in eligible regions. We do not sell your personal data to third parties. Any sharing with service partners is limited to what is necessary to run the platform — for example, passing a transaction reference to Easypaisa to confirm a deposit. You can request a summary of the data we hold by contacting our support team. Availability of this service depends on local law and the eligible region you access from.
Transaction references and deposit confirmations
Transfer records linked to your account wallet
Deposit and withdrawal history in your account
Registration details and session history
Not every part of your experience falls under this single document. Understanding the scope helps you know which policy to refer to for a given concern.
Covered. Everything related to your registered account — login credentials, session data, account activity, and device records — falls within this privacy policy.
Covered for records we hold. The transaction data stored in your 788games wallet history is covered here. The payment network itself — Easypaisa, Raast, JazzCash — operates under its own terms and privacy rules.
Partially covered. Your game session history and wager records within the platform are covered. Game content is supplied by studios including Pragmatic Play, Habanero, and Spadegaming under their own arrangements.
Not covered. If you follow a link to an external site or use a third-party service referenced on our pages, their data practices are governed by their own policies, not ours.
You have practical options when it comes to the data we hold about you. Reviewing your account history is the starting point — log in and open the transaction section to see a full record of deposits, withdrawals, and session activity tied to your wallet, including entries for Easypaisa and Raast transfers. If any detail in your registered profile is incorrect — name, contact number, or email — raise it through our support channel and we will walk you through the correction steps shown in the account settings area. For questions about what specific data we hold, or if you want to understand how a particular record was created, our support team can clarify this. If you wish to request removal of your account data, contact us directly; we will explain what can be removed, what must be retained under applicable law, and the steps to proceed. All requests are handled in the order they arrive, and we aim to respond within a reasonable time.
Open the transaction history in your account to see all wallet activity, including Easypaisa deposits and Raast transfers, with dates and reference numbers.
If your registered name, email, or contact number needs updating, reach out to support with the correct details and they will confirm the steps available for your account.
You can ask what personal information we hold at any time. Contact support with your account identifier and the specific query — we will provide a clear answer.
To request deletion of your account data, contact us through the support page. We will outline what is eligible for removal and what we are required to retain under applicable law.
If you have a question about how we handle your data, or you want to act on any of the rights described in this policy, here are the direct routes to reach us.
Open the chat icon from any page while logged in. Describe your privacy query and a team member will respond directly.
Send a message to our support address with your account reference and the specific privacy concern. We respond to email queries as they come in.
Log in and go to the support section of your account. From there you can submit a ticket specifically about a data or privacy question.
Our approach to data handling is built around keeping your information accurate, accessible only to you, and retained only as long as necessary.
We use cookies to keep you logged in and to remember your account preferences between visits. No cookies are shared with advertising networks. You can clear cookies from your browser at any time, though this will end your active session.
Access to your account is protected by your login credentials. If you notice a login you did not make, use the account support page to report it immediately. We log access attempts and session locations so unusual activity can be reviewed.
We keep account and transaction records for as long as your account is active and for the period required under applicable law after closure. Payment records — including Easypaisa and Raast entries — are part of this retained data.
When this policy changes, the updated version is posted on this page with a revised date. Continuing to use your account after a change is posted means you have seen the update. Contact support if you have questions about any revision.
The questions below cover the points our account holders ask most often about privacy and data handling.
We collect the details you enter during registration: your name, email address, phone number, and the credentials you set. Once you start using payment methods, we also store transaction references for Easypaisa, Raast, and JazzCash deposits and withdrawals linked to your account wallet.
Yes. Log in and check your account transaction history for a full record of wallet activity. For a broader data summary — including registration details and session records — contact support with your account reference and we will prepare a clear response.
We share data only where necessary to operate your account — for example, passing a transaction reference to Easypaisa or Raast to confirm a deposit. We do not sell personal data. Any partner receiving data is limited to what that specific function requires.
Contact support through live chat or the support ticket page. Provide your account reference and the corrected detail. The team will confirm the update steps available for your account type and guide you through the process shown in your account settings.
Records are kept for as long as your account is active, plus any period required under applicable law after you close the account. Easypaisa and Raast transaction references are part of this retained data. If you want to know the specific retention period for your records, ask support directly.
When you close your account, we retain certain records — particularly transaction history — for the period required under applicable law in eligible regions. Data that is not subject to a legal retention requirement can be removed on request. Contact support to start the process and we will walk you through what applies to your account.