Mobile / Live
These legal terms set out what 788games commits to and what you agree to when you access this platform in Pakistan. Availability depends on local law and eligible regions — read through the scope section to understand what applies to your account.
788games operates under the principle that clear terms protect both sides. This policy describes how we handle your account data, what rights you hold over that data, and which rules govern your use of the platform where local law permits. We do not make claims about licensing beyond what is verifiable — if you need jurisdiction-specific confirmation, the right path is to contact our support team directly rather than rely on assumed legal status. Your account activities — including deposits made via Easypaisa, Raast or JazzCash and any transaction records held in your wallet — are subject to the terms described here. Where a transaction record exists in your account, it reflects the actual movement of funds as processed. We retain those records for the period required by our operating policy and make them accessible to you through your account history. This policy applies to the platform at 788games. It does not extend to third-party services, external payment processors or linked sites that carry their own terms. When you use a local payment route such as Raast or Easypaisa, the terms of that payment provider also apply independently alongside ours. Nothing in our policy overrides a local payment provider's own rules or Pakistan's applicable financial regulations.
The scope of this policy is specific. It governs your account on 788games, the content we serve through it, and the transactions you initiate through configured payment routes. It does not govern services, platforms or processors that sit outside our direct control. Understanding the boundary helps you direct questions to the right place.
Covers your login, account creation, wallet activity and any verification steps shown within the 788games account interface. Access itself depends on whether local law in your region permits use of the platform.
Covers deposits and withdrawals processed through routes we configure — Easypaisa, Raast, JazzCash. The record of each transaction appears in your account history. Processing rules from those payment providers apply alongside ours.
Covers game content made available through studios on our platform — Pragmatic Play, Habanero, Spadegaming and others in our assigned catalogue. Game rules, RTP disclosures and mechanics are each studio's own; we surface what the provider exposes.
Does not cover external sites, payment provider portals or linked services that carry independent terms. If a dispute arises with Easypaisa or Raast as a payment provider, their own policy governs that part of the interaction.
Your rights under this policy are practical, not abstract. You can review every transaction your account has processed — go to your account history after login and the full record is there, sorted by date. If any detail in your account profile is incorrect — your registered mobile number, email address or linked payment method — you can correct it through the account settings page. Changes to a linked Easypaisa or JazzCash number follow the verification steps shown in the settings screen at the time you make the update. If you believe a transaction record is inaccurate, the right step is to raise it with our support team directly, citing the transaction reference visible in your account history. We do not require you to submit a formal written request to ask a question about your data — a support message is sufficient to start the process. What happens next depends on what the record shows and what local policy requires us to do.
Your full transaction history is accessible in your account after login. Each entry shows the amount, route — Easypaisa, Raast or JazzCash — date and status. No separate request is needed to view your own history.
Update your registered mobile number, email or payment method through the account settings page. The screen shows the verification steps required at the time. Follow those fields exactly as displayed.
Contact our support team with the specific detail you want to query. Quote your account reference and, where relevant, a transaction ID from your history. A support message is enough to open the process — no formal letter required.
If a section of this policy is unclear as it applies to your account, ask support to clarify. We will respond with the applicable position as it stands — not a generic answer.
For any question about this policy — data handling, account records, transaction disputes or scope clarifications — use one of the direct contact paths below. If your question involves a specific transaction, have the reference number from your account history ready before you write.
Open the chat icon in your account dashboard to reach support directly. For policy questions, describe the specific record or section you are asking about so we can give a precise answer rather than a general one.
Send your legal or data query to our support email address shown in your account contact section. Include your account reference and any transaction ID relevant to the question. We respond to policy questions in writing.
The current state of policy-relevant settings — linked payment methods, data preferences, account status — is shown in your account dashboard after login. Check there first before raising a query; many answers are already visible.
We handle account data with the aim of keeping it accurate, accessible to you and retained only for as long as our operating policy requires. The specifics of each area are set out in the items below. If any of these areas raises a question about your specific account, contact support with your account reference rather than assuming a general answer applies.
Account data — your registration details, transaction history and linked payment methods such as Easypaisa or Raast — is held in our system and accessible to you through your account. We do not share it with third parties beyond what payment processing and legal compliance require.
We use cookies to maintain your session, remember account preferences and understand how the platform is used. You can adjust cookie settings through your browser. Some cookies are necessary for login to function; others are optional and controllable.
Account access is protected by the credentials you set at registration. If you suspect unauthorised access, change your password through account settings immediately and contact support. We do not ask for your password over chat or email.
We retain your account records for the period required under our operating policy. If you want to know how long a specific record is kept, or want to request its removal where policy allows, raise it through the support email shown in your account contact section.
These questions cover what Pakistan-based account holders ask most often about how this policy works in practice. If your question is not here, contact support directly with your account reference.
This policy applies to your use of 788games where local law in your region permits access. We do not make a blanket statement about legality in Pakistan — availability depends on local law and eligible regions. If you are unsure whether access is permitted in your area, seek local legal advice.
Yes. Every deposit and withdrawal processed through Easypaisa, Raast or JazzCash appears in your account transaction history after login. Each entry shows the amount, payment route, date and status. No separate request is needed to view these records.
Go to account settings after login. The screen shows which fields you can update — registered mobile number, email address or linked payment method. Follow the verification steps displayed at the time. If a field cannot be updated there, contact support with your account reference.
Contact our support team via live chat or the support email shown in your account. Quote the transaction reference visible in your account history and describe what you believe is incorrect. We will check the record and respond with what the data shows.
We retain account and transaction data for the period required under our operating policy. The exact retention period for a specific record depends on the type of data. To ask about a particular record, contact support by email with your account reference and the nature of your request.
You can raise a data removal request through the support email shown in your account contact section. Whether removal is possible depends on what the record is, how long policy requires it to be kept, and any applicable local legal obligations. We will respond with the applicable position for your specific request.